How Bad Accounting is Hurting Your Medical Practice

For some time now, the hot topic throughout the medical and broader health sector has been the interpretation of payroll tax legislation and how it applies to Australian medical practices. Largely driven by recent decisions in ‘Thomas and Naaz’, and previously ‘The Optical Superstore’, these cases opened a discourse that has gradually shaped into a significant narrative.


The subsequent payroll tax rulings released in August by the NSW and VIC state revenue authorities haven't just stirred the waters, but have, in many ways, sent waves crashing onto the shores of many medical practices. While the full spectrum of implications from these rulings is yet to be deciphered, one thing is crystal clear - there is a pressing need for medical practices to revisit and revamp their accounting and financial structures.

 

Unpacking the Payroll Tax Saga


Historically, medical practices were assumed to be not liable for payroll tax due to the nature of the relationship with their practitioners. Being one of tenant-doctor, where practices would provide room rental and administrative services for a percentage of the doctor’s consultation fee, opposed to one of employee-employer. This notion has been successfully challenged in recent years with two major landmark cases at the centre of this brewing storm – ‘The Optical Superstore’ and ‘Thomas and Naaz’.


The initial ruling by the Victorian Civil and Administrative Tribunal (VCAT) was in favour of The Optical Superstore, sighting that optometrist payments were not taxable as they were in fact independent contractors rather than employees to the business. However, this decision was later overturned by the Victorian Supreme Court, aligning with the broader definition of ‘taxable wages’ under the legislation. This decision was further endorsed by the Court of Appeal, where the decision was upheld, reinforcing the payments as taxable wages.


Thomas and Naaz really put the spotlight on ‘relevant contracts’ and the implications of what constituted taxable wages. The initial decision fell in favour of the Commissioner of State Revenue. Upon appeal, the practice’s claim was dismissed. Reaffirming that the 70% consultation payments made to tenant doctors from Medicare claims, were indeed subject to payroll tax.


These cases were the canary in the coal mine for the broader interpretation and enforcement of payroll tax liabilities within the medical sector. The rulings sparked a dialogue around payroll tax, potentially altering the established dynamics and urging medical practices to delve deeper into their payroll tax responsibilities.


As if to add fuel to the fire, the NSW and VIC state revenue authorities released new payroll tax rulings in August, further enforcing the payroll tax interpretations for medical practices. These rulings were not merely statutory updates; they were emblematic of a shifting taxation agenda, nudging the sector to re-evaluate its accounting and payroll processing frameworks.


The ripple effects of the rulings may vary significantly depending on the size of your practice and the volume of appointments it handles. Smaller practices with a limited number of contractors could find the implications less severe. But this is all relies on whether you meet your state’s respective payroll threshold amount. Larger practices will likely need to audit their current doctor payment processes to ensure they are compliant with their business structure.


Whether you are concerned about the impending payroll tax implications, recent events have highlighted the greater need for robust and compliant accounting infrastructure within medical and allied health practices.

 

Accounting Infrastructure in Medical Practices: A Closer Look


For any business, an efficient, effective, and compliant financial structure isn’t a luxury but a cornerstone for sustainable growth and risk mitigation. Medical and allied health practices are no exception.


The recent scrutiny around payroll tax regulations has unveiled common pitfalls within the existing accounting infrastructures of many medical practices. These include a lack of real-time financial data, inadequate compliance checks, outdated systems, and ineffective handling of contractor arrangements. Such pitfalls not only jeopardise compliance with evolving payroll tax regulations but also pose a threat to the financial health and operational efficiency of your medical business more generally.


Everyday we see inconsistently administered account management systems, along with double-handling of payments and other important financial transactions and data. Resulting in extra stress and workload for front-of-house staff and minimising their ability to better service clients and patients to help grow the business.


For many practices, this shift poses as an opportunity to re-evaluate current processes and structures to help them become more profitable and better able to support their patients and the wider community.

 

Preparing for the Future: The Need for Robust Accounting Systems


Setting up strong accounting and financial management practices is much like treating a patient. First, you need to diagnose the issue. What symptoms is the business suffering? What are the main causes? Does it stem from process, technology, or human error? Or all three? Next is to assign a treatment plan, fixing the root cause of the problem rather than just remedying the superficial symptoms. Finally, you’ll need to monitor your patient – the business – to ensure it continues to operate in good health.


Proactively managing the financial health and wellbeing of your medical or allied health practice will not only help ensure compliance within an ever-evolving regulatory landscape, but also provide longevity and greater opportunity for profitability and growth.


Adopting robust accounting models, staying abreast of regulatory changes, and conducting regular financial audits are pragmatic steps towards building a fortress of financial security. However, these can be daunting tasks if your practice is set up primarily to care for patients, not run an entire business accounting and financial function. Engaging with financial experts can help ease the burden and give you access to knowledge and resources specific to your industry, that would otherwise be too expensive or difficult to implement.

 

The Aretex Hybrid Accounting Model: A Timely Solution


There are typically two distinct models of external accounting provision that operate here in Australia – outsourcing and offshoring. With the primary drivers for their adoption in the medical sector being cost reduction, flexibility, compliance, improved operating efficiencies and profitability.


When referring to ‘outsourcing’ or ‘offshoring’, one usually conjures an image low-cost labour in faraway countries. While this can be one element of outsourcing, it is often far more nuanced than that. And a very clear distinction can be identified between outsourcing and offshoring.


Outsourcing assigns the responsibility of achieving a specific outcome, with your outsourced partner delivering a total solution that they are accountable for.

Offshoring involves contracting a lower cost resource to execute specific tasks. However, the overall success of an offshore engagement still resides within the Australian business.


In simple terms, offshoring provides a resource, outsourcing provides a solution.


Employing a Hybrid Model leverages skilled resources with onshore oversight and documented processes. Offering a business greater opportunity to reap the benefits of cost-effective outsourcing than from simply offshoring.


A Hybrid Model better aligns you and your accounting partner. Giving them the responsibility of providing a specific outcome, while maintaining a consistent quality and service.


With Aretex’s proven track record implementing sound accounting and financial management infrastructure within medical practices, the Hybrid Model is the ideal solution for helping manage your practice’s compliance and regulatory risk. It can also help bolster operational performance and free up admin staff, practice management and principals to focus on what you do best – treating patients.

 


The recent payroll tax rulings are a clarion call. An opportunity to review, rethink and reform the financial and accounting structures within your medical practice. With the right guidance and a robust accounting system, the journey through these financial tides can be less daunting, less uncertain. At Aretex, we are dedicated to providing the expertise and solutions that will anchor your practice in financial security and compliance, come what may.

Book a short call to discuss your evolving accounting and financial management requirements.


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